Data protection

1. General Information

We are pleased that you are visiting our website and thank you for your interest in the Rhine Tower Düsseldorf. Our relationship with our customers and prospective customers is based on trust. The trust you place in us is of utmost importance, and therefore we are committed to handling your data carefully and protecting it from misuse. The following information provides a simple overview of what happens to your personal data when you visit this website. Personal data is any data that can be used to personally identify you. For detailed information on data protection, please refer to our privacy policy, which is linked below.

2. Data collection on this website

Who is responsible for data collection on this website?

Data processing on this website is carried out by the website operator. Their contact details can be found in the section "Information on the responsible body" in this privacy policy.


How do we collect your data?

Your data is collected in two ways: firstly, when you provide it to us, for example, by entering information into a contact form; and secondly, automatically or with your consent when you visit our website, through our IT systems. This primarily includes technical data such as your internet browser, operating system, and the time of your visit. This data is collected automatically as soon as you access this website.


What do we use your data for?

Some data is collected to ensure the website functions correctly. Other data may be used to analyze your user behavior.


What rights do you have regarding your data?

You have the right to obtain information free of charge at any time regarding the origin, recipients, and purpose of your stored personal data. You also have the right to request the correction or deletion of this data. If you have given your consent to data processing, you can revoke this consent at any time for the future. Furthermore, you have the right, under certain circumstances, to request the restriction of the processing of your personal data. You also have the right to lodge a complaint with the competent supervisory authority. For this and other questions regarding data protection, you can contact us at any time.

3. Hosting

We host the content of our website with the following provider: Host Europe. The provider is Host Europe GmbH, Hansestraße 111, 51149 Cologne, Germany (hereinafter referred to as Host Europe). When you visit our website, Host Europe collects various log files, including your IP address. For details, please see Host Europe's privacy policy: https://www.hosteurope.de/AGB/Datenschutzerklaerung/.

The use of Host Europe is based on Article 6(1)(f) GDPR. We have a legitimate interest in ensuring the most reliable presentation of our website possible. If corresponding consent has been requested, processing is carried out exclusively on the basis of Article 6(1)(a) GDPR and Section 25(1) TDDDG, insofar as the consent includes the storage of cookies or access to information on the user's device (e.g., for device fingerprinting) within the meaning of the TDDDG. Consent can be revoked at any time. We have concluded a data processing agreement (DPA) for the use of the aforementioned service. This is a legally required contract under data protection law, which ensures that the provider processes the personal data of our website visitors only according to our instructions and in compliance with the GDPR.

4. Mandatory information

Data protection

The operators of this website take the protection of your personal data very seriously. We treat your personal data confidentially and in accordance with the statutory data protection regulations and this privacy policy. When you use this website, various personal data are collected. Personal data is data that can be used to personally identify you. This privacy policy explains what data we collect and what we use it for. It also explains how and for what purpose this is done. Please note that data transmission over the Internet (e.g., when communicating by email) can have security vulnerabilities. Complete protection of data against access by third parties is not possible.


Note regarding the responsible body

The responsible entity for data processing on this website is: Rheinturm Gaststätten GmbH, Elbchaussee 54, 22765 Hamburg, Germany, Telephone: 49 (0) 211/ 863 2000, Email: info@rheinturm.de


Contact details of the data protection officer

@-yet GmbH Schloß Eicherhof 42799 Leichlingen E-Mail: datenschutz@add-yet.de

The responsible entity is the natural or legal person who, alone or jointly with others, decides on the purposes and means of processing personal data (e.g. names, email addresses, etc.).


Storage duration

Unless a more specific retention period is stated within this privacy policy, your personal data will remain with us until the purpose for processing the data no longer applies. If you submit a legitimate request for erasure or withdraw your consent to data processing, your data will be deleted, provided we have no other legally permissible grounds for storing your personal data (e.g., tax or commercial law retention periods); in the latter case, the data will be deleted once these grounds cease to apply.

5. Integration of external services

Cookies

Our website uses so-called "cookies." Cookies are small data packets that do not harm your device. They are stored on your device either temporarily for the duration of a session (session cookies) or permanently (persistent cookies). Session cookies are automatically deleted after you leave our website. Persistent cookies remain stored on your device until you delete them yourself or until they are automatically deleted by your web browser. Cookies can originate from us (first-party cookies) or from third-party companies (third-party cookies). Third-party cookies enable the integration of certain services from third-party companies within websites (e.g., cookies for processing payment services). Cookies have various functions. Many cookies are technically necessary because certain website functions would not work without them (e.g., displaying videos). Other cookies can be used to analyze user behavior or for advertising purposes. Cookies that are necessary for carrying out electronic communication, for providing certain functions you have requested (e.g., for the shopping cart function), or for optimizing the website (e.g., cookies for measuring website traffic) (necessary cookies) are stored on the basis of Article 6(1)(f) GDPR, unless another legal basis is specified. The website operator has a legitimate interest in storing necessary cookies to ensure the technically flawless and optimized provision of its services. If consent to the storage of cookies and similar recognition technologies has been requested, processing is carried out exclusively on the basis of this consent (Article 6(1)(a) GDPR and Section 25(1) TDDDG); this consent can be revoked at any time.


Cookiebot

Our website uses Cookiebot's consent technology to obtain your consent for storing certain cookies on your device or for using certain technologies, and to document this consent in accordance with data protection regulations. The provider of this technology is Cybot A/S, Havnegade 39, 1058 Copenhagen, Denmark (hereinafter "Cookiebot"). When you visit our website, a connection is established to Cookiebot's servers to obtain your consent and other declarations regarding cookie usage. Cookiebot then stores a cookie in your browser to associate your given consent or its revocation with you. The data collected in this way is stored until you request its deletion, delete the Cookiebot cookie yourself, or the purpose for data storage no longer applies. Mandatory legal retention obligations remain unaffected. Cookiebot is used to obtain the legally required consent for the use of cookies. The legal basis for this is Article 6(1)(c) GDPR. We have concluded a data processing agreement (DPA) for the use of the aforementioned service. This is a legally required agreement under data protection law, which ensures that the service provider processes the personal data of our website visitors only according to our instructions and in compliance with the GDPR.


Adform

This website uses the online marketing tool Adform from Adform A/S Denmark. Adform uses tracking on our website via cookies and similar tracking technologies based on IDs (hereinafter referred to as "cookies"). The Adform cookie is placed on our website as soon as you have given your consent. An Adform cookie is also set if you view our advertisements placed via Adform on third-party websites and you have consented to the setting of cookies on that website. The legal basis for the placement of Adform cookies is your consent pursuant to Art. 6 (1) a GDPR and Section 25 para. 1 TDDDG. Personal data is collected for analysis purposes and for the optimization and personalization of advertising campaigns for Adform's clients, including us. The Adform cookie collects the following data from us or our advertising materials: cookie ID, device type/ID, time of clicking on the website or advertising material, the URL of the website or advertising material, information automatically sent by your device (including language settings, IP address, demographic data), interest data, and sociodemographic data associated with a cookie or other ID. Cookies/tools used: Marketing - cross-website tools for creating marketing profiles based on user behavior. Recipients: Main service provider: Adform A/S, Denmark. Joint responsibility: We and Adform are jointly responsible for the collection of personal data and its transfer to Adform via the Adform cookie and IDs. We and Adform have therefore entered into an agreement to regulate the responsibilities as joint controllers. The agreement specifies which of us is responsible for complying with data protection obligations and for pursuing your data protection rights. Adform is responsible for responding to your inquiries and for your data protection rights (e.g., right to information, right to object, etc.). To exercise your rights, you can contact Adform via the following link: [https://site.adform.com/privacy-center/platform-privacy]. You can also contact us regarding this matter. You can withdraw your consent to cookies at any time and without giving reasons by contacting Adform or by disabling the tools as described below. If Adform processes the data for its own purposes, Adform is the data controller and solely responsible for optimizing advertising campaigns and target audiences. Adform analyzes the data collected via cookies and IDs to make targeted advertising purchases on behalf of Adform's clients (including us), as described in Adform's privacy policy. Click here [https://site.adform.com/privacy-center/platform-privacy/product-and-services-privacy-policy] for more information about Adform's processing, including when Adform deletes your data. You can disable this tool via the cookie settings. Cookie lifespan: up to 180 days after the last interaction (this only applies to cookies set via this website). Storage period: up to 13 months.


Soybean

Our website uses Sojern to implement so-called "pixel tags" (tiny image files) that provide information about which areas of our website visitors have visited or measure the effectiveness of searches conducted by visitors on our website. The purpose is to ensure the secure and efficient provision and optimization of our online presence. The specific storage period of the processed data is not within our control but is determined by Sojern, Inc. Further information can be found in the privacy policy of Sojern, Inc.; see https://www.sojern.com/privacy. Sojern uses the cookies "apnid", "cid", "gid", and "ttdid". The legal basis for this is your consent pursuant to Art. 6 para. 1 lit. a GDPR.


Akamai Content Delivery Network 

This website uses the Content Delivery Network (CDN) of Akamai Technologies GmbH, Parkring 20, 85748 Garching, Germany (Akamai). Akamai acts as a data processor for us and is the recipient of your personal data.

The legal basis for the use of CDN is your consent pursuant to Art. 6 (1) a GDPR and § 25 para. 1 TDDDG.

The CDN serves to detect malicious bots and scripts and to prevent data misuse. Akamai operates a network of distributed servers. For the purpose of detecting malicious bots and scripts, your usage data is forwarded to a server of the aforementioned company in the USA each time you use this website. To analyze and investigate attacks and other abusive uses, the following personal data may be processed in Akamai's server log files:

  • Your IP address
  • URLs of visited pages
  • Date and time of access
  • Location based on your IP address and the location of the Akamai server
  • Telemetry data (e.g. mouse clicks, movement patterns and associated browser data)

Akamai also uses cookies, but these are used solely for the purpose described here. Personal data is processed only as long as it is necessary for the aforementioned purposes. As a rule, data is stored for a maximum of 90 days for the purposes described here. Akamai has implemented compliance measures for international data transfers. These apply to all worldwide activities in which Akamai processes personal data of individuals in the EU. These measures are based on the EU Standard Contractual Clauses (SCCs). You can find more information here: https://www.akamai.com/us/en/multimedia/documents/akamai/akamai-pre-signed-eu-standard-contractual-clauses.pdf

Social media

Registration with Facebook Connect

Instead of registering directly on this website, you can register using Facebook Connect. The provider of this service is Meta Platforms Ireland Limited, 4 Grand Canal Square, Dublin 2, Ireland. According to Facebook, the collected data is also transferred to the USA and other third countries. If you choose to register with Facebook Connect and click the "Login with Facebook" / "Connect with Facebook" button, you will be automatically redirected to the Facebook platform. There, you can log in with your Facebook credentials. This will link your Facebook profile to this website and our services. Through this link, we gain access to the data you have stored on Facebook. This includes, in particular:

  • Facebook-Name
  • Facebook profile and cover photo
  • Facebook cover photo
  • Email address registered with Facebook
  • Facebook-ID
  • Facebook friend lists
  • Facebook Likes (“likes”)
  • Birthday
  • Gender
  • Land
  • Language

This data is used to set up, provide, and personalize your account. Registration via Facebook Connect and the associated data processing operations are based on your consent (Art. 6 para. 1 lit. a GDPR). You can revoke this consent at any time with effect for the future. Insofar as personal data is collected on our website and forwarded to Facebook using the tool described here, we and Meta Platforms Ireland Limited, 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland, are jointly responsible for this data processing (Art. 26 GDPR). This joint responsibility is limited exclusively to the collection of the data and its transfer to Facebook. The processing carried out by Facebook after the transfer is not part of the joint responsibility. Our joint obligations are set out in a joint controllership agreement. You can find the text of the agreement at: https://www.facebook.com/legal/controller_addendum. According to this agreement, we are responsible for providing data protection information when using the Facebook tool and for the data protection-compliant implementation of the tool on our website. Facebook is responsible for the data security of its products. You can assert your data subject rights (e.g., requests for access) regarding data processed by Facebook directly with Facebook. If you assert your data subject rights with us, we are obligated to forward them to Facebook. Data transfers to the USA are based on the EU Commission's Standard Contractual Clauses. Details can be found here: https://www.facebook.com/legal/EU_data_transfer_addendum, https://de-de.facebook.com/help/5669946603333801 and https://www.facebook.com/policy.php.

Further information can be found in the Facebook Terms of Service and the Facebook Privacy Policy. These can be found at: https://de-de.facebook.com/about/privacy/ and https://de-de.facebook.com/legal/terms/.

The company is certified under the EU-US Data Privacy Framework (DPF). The DPF is an agreement between the European Union and the USA designed to ensure compliance with European data protection standards for data processing in the USA. Every company certified under the DPF commits to adhering to these data protection standards. Further information can be obtained from the provider at the following link: https://www.dataprivacyframework.gov/s/participant-search/participantdetail?contact=true&id=a2zt0000000GnywAAC&status=Active


Instagram

This website integrates features of the Instagram service. These features are offered by Meta Platforms Ireland Limited, Merrion Road, Dublin 4, D04 X2K5, Ireland. When the social media element is active, a direct connection is established between your device and the Instagram server. This allows Instagram to receive information about your visit to this website. If you are logged into your Instagram account, you can link the content of this website to your Instagram profile by clicking the Instagram button. This allows Instagram to associate your visit to this website with your user account. Please note that as the website provider, we have no knowledge of the content of the transmitted data or its use by Instagram. The use of this service is based on your consent pursuant to Art. 6 para. 1 lit. a GDPR and Section 25 para. 1 TDDDG. You can withdraw your consent at any time. To the extent that personal data is collected on our website using the tool described here and forwarded to Facebook or Instagram, we and Meta Platforms Ireland Limited, 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland, are jointly responsible for this data processing (Art. 26 GDPR). This joint responsibility is limited exclusively to the collection of the data and its transfer to Facebook or Instagram. The processing carried out by Facebook or Instagram after the transfer is not part of the joint responsibility. Our joint obligations are set out in a joint controllership agreement. You can find the text of the agreement at: https://www.facebook.com/legal/controller_addendum. According to this agreement, we are responsible for providing data protection information when using the Facebook or Instagram tool and for the data protection-compliant implementation of the tool on our website. Facebook is responsible for the data security of its products. You can assert your data subject rights (e.g., requests for access) regarding data processed by Facebook or Instagram directly with Facebook. If you exercise your data protection rights with us, we are obligated to forward them to Facebook. Data transfer to the USA is based on the EU Commission's Standard Contractual Clauses. Details can be found here: https://www.facebook.com/legal/EU_data_transfer_addendum

https://privacycenter.instagram.com/policy/ and https://de-de.facebook.com/help/566994660333381

Further information can be found in Instagram's privacy policy: https://privacycenter.instagram.com/policy/.

The company is certified under the EU-US Data Privacy Framework (DPF). The DPF is an agreement between the European Union and the USA designed to ensure compliance with European data protection standards for data processing in the USA. Every company certified under the DPF commits to adhering to these data protection standards. Further information can be obtained from the provider at the following link: https://www.dataprivacyframework.gov/s/participant-search/participant-detail?contact=true&id=a2zt0000000GnywAAC&status=Active

6. Analytics tools and advertising

When you visit this website, your browsing behavior may be statistically analyzed. This is primarily done using so-called analytics programs. You can find detailed information about these analytics programs in the following privacy policy.


Google Tag Manager

We use Google Tag Manager. The provider is Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland. Google Tag Manager is a tool that allows us to integrate tracking and statistics tools and other technologies into our website. Google Tag Manager itself does not create user profiles, store cookies, or perform independent analyses. It serves solely to manage and deploy the tools integrated through it. However, Google Tag Manager does collect your IP address, which may also be transferred to Google's parent company in the United States. The use of Google Tag Manager is based on Article 6(1)(f) GDPR. The website operator has a legitimate interest in the quick and easy integration and management of various tools on its website. If consent has been requested, processing is carried out exclusively on the basis of Article 6(1)(a) GDPR and Section 25(1) TDDDG, insofar as the consent includes the storage of cookies or access to information on the user's device (e.g., device fingerprinting) within the meaning of the TDDDG. Consent can be withdrawn at any time. The company is certified under the EU-US Data Privacy Framework (DPF). The DPF is an agreement between the European Union and the USA that aims to ensure compliance with European data protection standards for data processing in the USA. Every company certified under the DPF is obligated to comply with these data protection standards. Further information can be obtained from the provider at the following link: https://www.dataprivacyframework.gov/s/participant-search/participant-detail?contact=true&id=a2zt000000001L5AAI&status=Active

 


Google Analytics

This website uses functions of the web analytics service Google Analytics. The provider is Google Ireland Limited (“Google”), Gordon House, Barrow Street, Dublin 4, Ireland.

Google Analytics allows website operators to analyze the behavior of website visitors. The website operator receives various usage data, such as page views, time spent on the site, operating systems used, and the user's origin. This data is assigned to the respective user's device. It is not assigned to a user ID. Furthermore, Google Analytics allows us to record your mouse movements, scrolling, and clicks, among other things. Google Analytics also uses various modeling approaches to interpret the collected data.

Google Analytics uses cookies to supplement datasets and employs machine learning technologies for data analysis. Google Analytics uses technologies that enable user recognition for the purpose of analyzing user behavior (e.g., cookies or device fingerprinting). The information collected by Google about the use of this website is generally transmitted to and stored on a Google server in the USA. The use of this service is based on your consent pursuant to Art. 6 para. 1 lit. a GDPR and Section 25 para. 1 TDDDG. You can withdraw your consent at any time. Data transfer to the USA is based on the EU Commission's Standard Contractual Clauses. Details can be found here:

https://privacy.google.com/businesses/controllerterms/mccs/.

The company is certified under the EU-US Data Privacy Framework (DPF). The DPF is an agreement between the European Union and the USA designed to ensure compliance with European data protection standards for data processing in the USA. Every company certified under the DPF commits to adhering to these data protection standards. Further information is available from the provider at the following link:

https://www.dataprivacyframework.gov/s/participant-search/participant-detail?contact=true&id=a2zt000000001L5AAI&status=Active


IP anonymization

Google Analytics IP anonymization is activated. This means that your IP address will be shortened by Google within member states of the European Union or in other contracting states of the Agreement on the European Economic Area before being transmitted to the USA. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and shortened there. On behalf of the operator of this website, Google will use this information to evaluate your use of the website, to compile reports on website activity, and to provide other services relating to website activity and internet usage to the website operator. The IP address transmitted by your browser as part of Google Analytics will not be merged with other Google data.


Browser Plugin

You can prevent Google from collecting and processing your data by downloading and installing the browser plugin available at the following link: https://tools.google.com/dlpage/gaoptout?hl=de.

For more information on how Google Analytics handles user data, please see Google's privacy policy: https://support.google.com/analytics/answer/6004245?hl=de

We have concluded a data processing agreement with Google and fully comply with the strict requirements of the German data protection authorities when using Google Analytics.


Google Ads

The website operator uses Google Ads. Google Ads is an online advertising program of Google Ireland Limited (“Google”), Gordon House, Barrow Street, Dublin 4, Ireland. Google Ads allows us to display advertisements in the Google search engine or on third-party websites when users enter certain search terms into Google (keyword targeting). Furthermore, targeted advertisements can be displayed based on user data available to Google (e.g., location data and interests) (audience targeting). As the website operator, we can quantitatively evaluate this data by, for example, analyzing which search terms led to the display of our advertisements and how many advertisements resulted in clicks. The use of this service is based on your consent pursuant to Art. 6 para. 1 lit. a GDPR and Section 25 para. 1 TDDDG. You can withdraw your consent at any time. Data transfer to the USA is based on the EU Commission's Standard Contractual Clauses. Details can be found here: https://policies.google.com/privacy/frameworks and https://business.safety.google/controllerterms/.

The company is certified under the EU-US Data Privacy Framework (DPF). The DPF is an agreement between the European Union and the USA designed to ensure compliance with European data protection standards for data processing in the USA. Every company certified under the DPF commits to adhering to these data protection standards. Further information can be obtained from the provider at the following link: https://www.dataprivacyframework.gov/s/participant-search/participant-detail?contact=true&id=a2zt000000001L5AAI&status=Active


Google Conversion-Tracking

This website uses Google Conversion Tracking. The provider is Google Ireland Limited (“Google”), Gordon House, Barrow Street, Dublin 4, Ireland. Google Conversion Tracking allows Google and us to recognize whether a user has performed certain actions. For example, we can analyze which buttons on our website are clicked most frequently and which products are viewed or purchased most often. This information is used to create conversion statistics. We learn the total number of users who clicked on our ads and what actions they performed. We do not receive any information that allows us to personally identify the user. Google itself uses cookies or similar recognition technologies for identification. The use of this service is based on your consent pursuant to Art. 6 para. 1 lit. a GDPR and Section 25 para. 1 TDDDG. You can withdraw your consent at any time. You can find more information about Google Conversion Tracking in Google's privacy policy: https://policies.google.com/privacy?hl=de. The company is certified under the EU-US Data Privacy Framework (DPF). The DPF is an agreement between the European Union and the USA designed to ensure compliance with European data protection standards for data processing in the USA. Every company certified under the DPF commits to adhering to these data protection standards. Further information can be obtained from the provider at the following link: https://www.dataprivacyframework.gov/participant/5780


Google DoubleClick

This website uses features of Google DoubleClick. The provider is Google Ireland Limited (“Google”), Gordon House, Barrow Street, Dublin 4, Ireland (hereinafter “DoubleClick”).

DoubleClick is used to show you interest-based ads across the Google advertising network. With DoubleClick, these ads can be precisely tailored to the interests of each individual viewer. For example, our ads may appear in Google search results or in banner ads connected to DoubleClick.

In order to display interest-based advertising to users, DoubleClick must be able to recognize each individual viewer and associate their visited websites, clicks, and other information about their user behavior. DoubleClick uses cookies or similar recognition technologies (e.g., device fingerprinting) for this purpose. The collected information is compiled into a pseudonymous user profile to display interest-based advertising to the respective website visitor.

The use of this service is based on your consent pursuant to Art. 6 para. 1 lit. a GDPR and § 25 para. 1 TDDDG.

Consent can be withdrawn at any time. The company is certified under the EU-US Data Privacy Framework (DPF). The DPF is an agreement between the European Union and the USA designed to ensure compliance with European data protection standards for data processing in the USA. Every company certified under the DPF commits to adhering to these data protection standards. Further information can be obtained from the provider at the following link: https://www.dataprivacyframework.gov/s/participant-search/participant-detail?contact=true&id=a2zt000000001L5AAI&status=Active

7. Plugins and Tools

Google Fonts (lokales Hosting)

This website uses Google Fonts, provided by Google, for consistent font display. The Google Fonts are installed locally. No connection to Google servers is established.

Further information about Google Fonts can be found at https://developers.google.com/fonts/faq and in Google's privacy policy: https://policies.google.com/privacy?hl=de

 


Google Maps

This website uses the Google Maps service. The provider is Google Ireland Limited (“Google”), Gordon House, Barrow Street, Dublin 4, Ireland. This service allows us to integrate maps into our website. To use the functions of Google Maps, it is necessary to store your IP address. This information is generally transmitted to and stored on a Google server in the USA. The provider of this website has no influence on this data transfer. When Google Maps is activated, Google may use Google Fonts for the purpose of consistent font display. When you access Google Maps, your browser loads the required web fonts into its browser cache to display texts and fonts correctly. The use of Google Maps is in the interest of presenting our online offerings in an appealing way and making it easy to find the locations we have indicated on the website. This constitutes a legitimate interest within the meaning of Article 6(1)(f) GDPR. If corresponding consent has been obtained, processing is carried out exclusively on the basis of Article 6(1)(a) GDPR and Section 25(1) of the German Telemedia Act (TMG), insofar as the consent includes the storage of cookies or access to information on the user's device (e.g., device fingerprinting) within the meaning of the TDDDG. Consent can be withdrawn at any time. Data transfers to the USA are based on the EU Commission's Standard Contractual Clauses. Details can be found here: https://privacy.google.com/businesses/gdprcontrollerterms/ and https://privacy.google.com/businesses/gdprcontrollerterms/sccs/. Further information on the handling of user data can be found in Google's Privacy Policy: https://policies.google.com/privacy?hl=de.

The company is certified under the EU-US Data Privacy Framework (DPF). The DPF is an agreement between the European Union and the USA designed to ensure compliance with European data protection standards for data processing in the USA. Every company certified under the DPF commits to adhering to these data protection standards. Further information can be obtained from the provider at the following link: https://www.dataprivacyframework.gov/s/participant-search/participant-detail?contact=true&id=a2zt000000001L5AAI&status=Active

 


Use of the Xandr advertising platform

This website uses the Xandr advertising platform. The Xandr advertising platform is operated by Xandr Inc., 28 West 23rd Street, Fl 4, New York, NY 10010, USA (“Xandr”). Cookies, beacons, pixels, tags, mobile SDKs, and other non-cookie technologies may be used to collect information related to a browser or mobile device. Xandr may collect the following personal data from you: (a) Information about your browser, including: the type of browser you use, browser language, other settings, and cookie information; (b) Information about your device, including the operating system version, connection type, device brand, device model, device identifiers such as your IDFA or AAID, and the IP address from which it accesses the internet; (c) Precise geographic location information if location services are enabled for an application on your device that integrates Xandr technology or sends this information to the Xandr advertising platform; (d) information about your activity on our website and the time you visited it; and (e) information about your internet service provider. Your personal data is stored in accordance with generally accepted security standards specified by Xandr. It is typically aggregated or deleted within 3-60 days, but may be stored on the Xandr advertising platform for up to 18 months from the date of collection before aggregation or deletion. We use Xandr to tag users of our website and re-engage them with advertising on third-party websites (retargeting), to measure the success of our advertising on third-party websites (e.g., to determine whether someone who saw an advertisement for our job postings also applied to us), and to optimize our advertising based on this information (conversion measurement). Xandr, in turn, uses your personal data to provide, operate, manage, maintain, and improve the Xandr advertising platform and to enable Xandr's customers to use it. This includes: (a) enabling ad delivery through interest-based advertising and precise geographic location information; (b) reporting on ad delivery and conversion measurement; (c) providing frequency capping and recency measurement. (d) Detection and prevention of fraud and malicious behavior, and to maintain and improve Xandr's services, including the use of information for machine learning, optimization, and statistical analysis. Xandr also transfers and processes your personal data in the USA. Xandr may share your personal data with Xandr's partners for the purpose of delivering advertising. A list of these partners can be found at: https://www.xandr.com/privacy/third-party-providers/. The legal basis for the aforementioned processing of your personal data in connection with the Xandr advertising platform is our legitimate interests pursuant to Art. 6 para. 1 sentence 1 lit. f GDPR. Our legitimate interests in this respect consist of the unobstructed advertising contact with users of our website, the evaluation of the success of our online advertising, and the optimization thereof. You can object to the processing of your personal data in connection with the Adform advertising platform with effect for the future by clicking on "OPT-OUT" after accessing the following link: https://platform.xandr.com/privacy-center/opt_out. Please note that for technical reasons, the opt-out only applies to the browser and device used to opt out. You can contact Xandr's data protection officer at the following link: https://www.appnexus.com/platform-privacy-policy/form. Further information on data protection in connection with the Xandr advertising platform can be found at https://www.xandr.com/privacy/platform-privacy-policy/.


The Trade Desk

This website uses the retargeting technology of The Trade Desk, Inc., 42 N. Chestnut St, Ventura, CA 93001, USA ("The Trade Desk"). The legal basis for this is Article 6(1)(a) GDPR.

This function is used to present interest-based advertisements to website visitors within The Trade Desk advertising network. The website visitor's browser stores cookies, text files that are saved on your computer and allow the visitor to be recognized when they visit websites belonging to The Trade Desk advertising network. On these pages, the visitor may be shown advertisements related to content they previously viewed on websites that use The Trade Desk's retargeting technology. According to The Trade Desk, pseudonymized data is collected during this process.

Further information on The Trade Desk's retargeting technology, The Trade Desk's privacy policy, and opt-out options can be found at: https://www.thetradedesk.com/general/privacy

 


Zenchef

We use the ZenChef service to manage table reservations for our restaurant Quomo. ZenChef is an external service specializing in restaurant management solutions. The following data is stored on their servers: your name, address, phone number, email address, order details, credit card information, and communication between you and the Quomo restaurant. The data is stored only as long as necessary to fulfill the purpose for which it was collected. ZenChef has its own privacy policy, which describes how they manage and protect your data, and we recommend that you read it carefully: https://www.zenchef.com/de/privacy-policy


they live

On our website we use a plug-in from the provider vivenu GmbH (Kesselstraße 3, 40221 Düsseldorf) to sell tickets for visiting the Rhine Tower and to send our newsletter.

If you wish to purchase tickets via our website, the data you enter during the ordering process (first and last name, email address, address) will be transmitted directly to vivenu GmbH. Further information on data processing by vivenu GmbH can be found at https://vivenu.com/dataprivacy. This processing is carried out in accordance with Article 6 Paragraph 1 Letter f on the basis of our legitimate interest in operating a ticket shop on our website to promote our business purposes.

Your data is processed for newsletter distribution in accordance with Article 6 Paragraph 1 Letter a of the GDPR. The data will be deleted as soon as it is no longer required for our record-keeping purposes. We have concluded a data processing agreement (DPA) with vivenu GmbH. This is a legally required contract under data protection law, which ensures that vivenu GmbH processes the personal data of our website visitors only according to our instructions and in compliance with the GDPR.


Newsletterdaten

If you wish to subscribe to the newsletter offered on this website, we require your email address and information that allows us to verify that you are the owner of the provided email address and that you agree to receive the newsletter. No further data is collected, or only on a voluntary basis. We use this data exclusively for sending the requested information and do not share it with third parties. The processing of the data entered into the newsletter registration form is based solely on your consent (Art. 6 para. 1 lit. a GDPR). You can revoke your consent to the storage of your data, your email address, and its use for sending the newsletter at any time, for example, via the "Unsubscribe" link in the newsletter. The legality of the data processing operations already carried out remains unaffected by the revocation. The data you provide to us for the purpose of receiving the newsletter will be stored by us or the newsletter service provider until you unsubscribe from the newsletter and will be deleted from the newsletter distribution list after you unsubscribe or when the purpose for which it was collected no longer applies. We reserve the right to delete or block email addresses from our newsletter mailing list at our own discretion, based on our legitimate interest pursuant to Art. 6 para. 1 lit. f GDPR. Data stored by us for other purposes remains unaffected. After you unsubscribe from the newsletter mailing list, your email address may be stored on a blacklist by us or the newsletter service provider if this is necessary to prevent future mailings. The data from the blacklist will only be used for this purpose and will not be combined with other data. This serves both your interest and our interest in complying with legal requirements for sending newsletters (legitimate interest within the meaning of Art. 6 para. 1 lit. f GDPR). Storage on the blacklist is not time-limited. You can object to this storage if your interests outweigh our legitimate interest.

8. eCommerce and payment providers

Processing of customer and contract data

We collect, process, and use personal customer and contract data to establish, define the content of, and modify our contractual relationships. We collect, process, and use personal data relating to the use of this website (usage data) only to the extent necessary to enable the user to access the service or for billing purposes. The legal basis for this is Article 6(1)(b) GDPR. The collected customer data will be deleted after completion of the order or termination of the business relationship and expiry of any applicable statutory retention periods. Statutory retention periods remain unaffected.


Payment services

We integrate payment services from third-party companies into our website. When you make a purchase with us, your payment data (e.g., name, payment amount, bank account details, credit card number) is processed by the payment service provider for the purpose of payment processing. The respective terms and conditions and data protection policies of the respective providers apply to these transactions. The use of these payment service providers is based on Article 6 Paragraph 1 Letter b GDPR (contractual necessity) and in the interest of ensuring the smoothest, most convenient, and most secure payment process possible (Article 6 Paragraph 1 Letter f GDPR). Where your consent is requested for specific actions, Article 6 Paragraph 1 Letter a GDPR serves as the legal basis for data processing; consent can be withdrawn at any time for the future. We use the following payment services/payment service providers on this website:


PayPal

The provider of this payment service is PayPal (Europe) S.à.rl et Cie, SCA, 22-24 Boulevard Royal, L-2449 Luxembourg (hereinafter "PayPal"). Data transfers to the USA are based on the EU Commission's Standard Contractual Clauses. Details can be found here: https://www.paypal.com/de/webapps/mpp/ua/pocpsa-full.

For details, please refer to PayPal's privacy policy: https://www.paypal.com/de/webapps/mpp/ua/privacy-full.


Instant bank transfer

The provider of this payment service is Sofort GmbH, Theresienhöhe 12, 80339 Munich (hereinafter referred to as "Sofort GmbH"). Using the "Sofortüberweisung" (instant bank transfer) method, we receive real-time payment confirmation from Sofort GmbH and can immediately begin fulfilling our obligations. If you have chosen the "Sofortüberweisung" payment method, you will submit your PIN and a valid TAN to Sofort GmbH, which they will use to log into your online banking account. After logging in, Sofort GmbH automatically checks your account balance and executes the transfer to us using the TAN you provided. They then immediately send us a transaction confirmation. After logging in, your transactions, overdraft limit, and the existence and balances of any other accounts you may have are also automatically checked. In addition to your PIN and TAN, the payment details you entered and your personal data are also transmitted to Sofort GmbH. The personal data we collect includes your first and last name, address, telephone number(s), email address, IP address, and any other data required for payment processing. This data is necessary to verify your identity beyond doubt and to prevent fraud. For details on paying with Sofortüberweisung (instant bank transfer), please see the following link: https://www.klarna.com/sofort/


giropay

The provider of this payment service is paydirekt GmbH, Stephanstraße 14-16, 60313 Frankfurt am Main (hereinafter referred to as "giropay"). For details, please see giropay's privacy policy: https://www.paydirekt.de/agb/index.html

9. Cookie Policy

Our social media presence

This privacy policy applies to the following social media profiles.

https://www.facebook.com/QOMO.Restaurant

https://www.instagram.com/qomo_restaurant

Data Processing by Social Networks: We maintain publicly accessible profiles on social networks. The specific social networks we use are listed below. Social networks such as Facebook, X, etc., can generally analyze your user behavior comprehensively when you visit their website or a website with integrated social media content (e.g., like buttons or advertising banners). Visiting our social media pages triggers numerous data processing operations relevant to data protection. Specifically: If you are logged into your social media account and visit our social media page, the operator of the social media portal can associate this visit with your user account. Your personal data may also be collected even if you are not logged in or do not have an account with the respective social media portal. In this case, data collection occurs, for example, via cookies stored on your device or by recording your IP address. Using the data collected in this way, the operators of the social media portals can create user profiles that store your preferences and interests. This allows us to show you interest-based advertising both on and off the respective social media platform. If you have an account with the respective social network, this interest-based advertising can be displayed on all devices on which you are or have been logged in. Please also note that we cannot track all data processing activities on the social media platforms. Depending on the provider, the operators of the social media platforms may carry out further data processing activities. For details, please refer to the terms of use and privacy policies of the respective social media platforms.

Legal basis: Our social media presence is intended to ensure the broadest possible reach on the internet. This constitutes a legitimate interest within the meaning of Art. 6 para. 1 lit. f GDPR. The analysis processes initiated by the social networks may be based on different legal grounds, which must be specified by the operators of the social networks (e.g., consent within the meaning of Art. 6 para. 1 lit. a GDPR).

Responsibility and Exercising Your Rights: When you visit one of our social media pages (e.g., Facebook), we are jointly responsible with the operator of the social media platform for the data processing operations triggered by this visit. You can generally assert your rights (access, rectification, erasure, restriction of processing, data portability, and the right to lodge a complaint) against both us and the operator of the respective social media portal (e.g., Facebook). Please note that despite this joint responsibility with the social media portal operators, we do not have full control over the data processing operations of the social media portals. Our options are largely determined by the respective provider's company policy.

Data Retention Period: The data we collect directly via our social media presence is deleted from our systems as soon as you request its deletion, revoke your consent to its storage, or the purpose for data storage no longer applies. Stored cookies remain on your device until you delete them. Mandatory legal provisions – in particular, retention periods – remain unaffected. We have no influence on the retention period of your data that is stored by the operators of the social networks for their own purposes. For details, please contact the operators of the social networks directly (e.g., in their privacy policy, see below). Your Rights: You have the right to obtain information free of charge at any time about the origin, recipients, and purpose of your stored personal data. You also have the right to object, the right to data portability, and the right to lodge a complaint with the competent supervisory authority. Furthermore, you can request the rectification, blocking, erasure, and, under certain circumstances, the restriction of the processing of your personal data.

Social networks in detail

Facebook

We have a profile on Facebook. The provider of this service is Meta Platforms Ireland Limited, Merrion Road, Dublin 4, D04 X2K5, Ireland (hereinafter referred to as Meta). According to Meta, the collected data is also transferred to the USA and other third countries. You can adjust your advertising settings yourself in your user account. To do this, click on the following link and log in: https://www.facebook.com/settings?tab=ads.

Data transfers to the USA are based on the EU Commission's Standard Contractual Clauses. Details can be found here: https://www.facebook.com/legal/EU_data_transfer_addendum and https://de-de.facebook.com/help/566994660333381.

For details, please refer to Facebook's privacy policy: https://www.facebook.com/about/privacy/.

The company is certified under the EU-US Data Privacy Framework (DPF). The DPF is an agreement between the European Union and the USA designed to ensure compliance with European data protection standards for data processing in the USA. Every company certified under the DPF commits to adhering to these data protection standards. Further information can be obtained from the provider at the following link: https://www.dataprivacyframework.gov/s/participant-search/participant-detail?contact=true&id=a2zt0000000GnywAAC&status=Active


Instagram

We have a profile on Instagram. The provider of this service is Meta Platforms Ireland Limited, Merrion Road, Dublin 4, D04 X2K5, Ireland. Data transfers to the USA are based on the EU Commission's Standard Contractual Clauses.

Details can be found here: https://www.facebook.com/legal/EU_data_transfer_addendum, https://privacycenter.instagram.com/policy/ and https://de-de.facebook.com/help/566994660333381.

For details on how they handle your personal data, please refer to Instagram's privacy policy: https://privacycenter.instagram.com/policy/.

The company is certified under the EU-US Data Privacy Framework (DPF). The DPF is an agreement between the European Union and the USA designed to ensure compliance with European data protection standards for data processing in the USA. Every company certified under the DPF commits to adhering to these data protection standards. Further information can be obtained from the provider at the following link: https://www.dataprivacyframework.gov/s/participant-search/participant-detail?contact=true&id=a2zt0000000GnywAAC&status=Active